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Donjoy Elastic Ankle Support with Strapping

Knitted Latex Free Ankle Support
Code: DJ14
  • £30.00
  • (Delivery from £2.94)
Want it by Tuesday 20th November? Order within 2 days, 4 hours, 8 minutes and choose DPD Next Working Day - UK at checkout.
Item in Stock | Usually dispatched within 24 hours

- Comfortable knitted material
- Extra support using the external strapping provided, to mimic taping
- Provides compression and warmth to the area
- Latex Free

What is the Donjoy Elastic Ankle Support with Strapping?

The Donjoy Elastic Ankle Support with Strapping is a Latex Free elasticated ankle support with the addition of a strap which can be wrapped around the ankle to provide additional support and compression to the ankle, but can also be completely removed. Stabilising platic stays help to prevent rollover of the ankle, enabling you to enjoy activity with reduced risk of over-straining the ankle ligaments and tendons.

The Donjoy Elastic Ankle Support comes with an external elastic strap, which can be worn with the product itself to provide extra support to the ankle. It can be worn in a figure of 8 style and mimic taping methods. Due to its elasticity, the straps can be applied very tight giving a great amount of support and compression where required. However this strap is not a necessity and the support can be worn without. 

The Donjoy Elastic Ankle Support with Strapping incorporate two semi rigid plastic splints which run down either side of the ankle. These splints do not keep the ankle in a rigid position and do have movement, however they provide a good amount of support against inversion/eversion of the ankle (rolling), but they do not 100% prevent against it. They also do a very good job of preventing the support from bunching up, and keep it in the correct place.  There is absolutely no metal properties in this support.

When can I use the Donjoy Elastic Ankle Support with Strapping?

The support and compression from the Elastic Ankle Support with Strapping is ideal for long term ankle pain, very minor instability, or protection for injuries in the late stages of recovery. The anatomically knitted, multi directional elastic fabric provides support where it required while maintaining flexibility of the joint for functionality and comfort.

The Donjoy Elastic Ankle Support with Strapping would be ideal for those suffering with swollen ankles, as it gives a very good level of compression to help relieve and disperse swelling and similar conditions such as arthritis, due to the inflammatory side effects of the condition. 

What size Donjoy Elastic Ankle Support with Strapping do I need?

To ensure you are getting the correct size of the Donjoy Elastic Ankle Support with strapping, you will need to measure 2 inches up from the tip of your ankle bone (the widest point), and then the circumference at this 2 inch mark. You can then choose the corresponding size from the list below;

Size ChartAnkle (inches)Ankle (cms)
X Small7.5 - 819 - 20
Small8 - 921 - 22
Medium9 - 9.523 - 24
Large10 - 10.525 - 26
X Large10.5 - 1127 - 28
X X Large> 11> 28

At Firstaid4sport, we aim to provide an effective delivery service using a number of delivery options available to our customers which can be found and determined within the online ordering process.

Please be aware, delivery times may be delayed over bank holiday weekends, such as Easter or Christmas. For more information please see our Facebook page or contact us on 01522 875252.

Standard Delivery

For our standard delivery service, we use Royal Mail and Courier delivery services. Standard delivery usually takes up to 5 working days from despatch date. Postage and packaging costs are dependable on the weight of the product(s). Please note that standard delivery may take longer than stated if circumstances beyond our control disrupt postal services. Standard delivery does not include Special Goods or Dangerous Goods delivery methods (see Delivery Policy below for more details).


Next Working Day Delivery

If you would like to receive your goods sooner, customers can opt for our next working day delivery service. We also offer a next day delivery service to arrive before 12pm the next day.

Note: A working day is classed as Monday to Friday. Saturdays and Sundays are not considered working days.

Please note that your order must be placed before 3pm to be despatched on the same day.

Extended delivery times of up to 4 days apply for a small number of UK postcodes for items posted on our inland services. This includes all delivery services, including DPD Next Working Day & Saturday Delivery. This effects the following postcodes:
Scottish Highlands (2 days) - G83, GY9, AB31-56, IM (all), IV (all), KA27-28, KW0-KW14, PA20-78, PH15-99
Scottish Islands (2-4 days) - HS1-9, KW15-17, ZE (all)
Northern Island - ALL POSTCODES

NB: This is not an exhaustive list. Please contact for more information.

Please be aware we are unable to refund the next day service if your parcel arrives withing the expected time frame.

International Shipping

Although our couriers will endeavor to deliver parcels oversees within 10 working days, due to the nature of overseas shipping, flights and customs please allow up to 14 days before contacting us about a delay. Firstaid4sport cannot offer compensation for any delay incurred on parcels sent outside of the UK. For updates on your oversees delivery please email

Saturday Delivery

If you order on a Friday before 2:59pm (excluding bank holidays) you are eligible for Saturday delivery.

Customers should note that all delivery times stated are provided on a guideline basis only and therefore cannot be guaranteed.

Free Delivery

All orders using standard delivery to the UK mainland over £60.00 will not be charged for delivery unless an alternative service is selected by the customer. Note that standard delivery excludes Special Goods, Dangerous Goods and Aerosols.

Our Delivery Policy


All goods quoted for delivery shall be delivered to the address instructed by the customer. The cost of goods delivered will be charged to the customer as defined in the details of delivery charges on the website. Although guidelines have been provided, specific times and dates for delivery cannot be guaranteed. The company shall not be liable for any loss whatsoever caused by non-delivery or delay in delivery. Firstaid4sport require a 14 working days waiting period before being able to trace, replace or refund lost items.

Dispatching your goods

Firstaid4sport's working hours are 9.00am - 5.30pm Monday to Thursday and 9.00am - 4pm on Fridays. Our sales team will be happy to deal with any queries you might have during these times. Any orders placed before 3pm Monday - Friday will be despatched immediately, providing that all goods are in stock and all details are correct (including any delivery, invoice and payment details).

All orders placed after 3pm Monday - Thursday will be automatically despatched the following working day. For any order placed after 3pm on Friday, or over the weekend period, goods will be despatched on the following Monday morning.

Next working day delivery with no signature

Choosing the option for next working day with no signature required does waiver the customers rights to claim for a missing or delayed parcel if logged with the couriers as delivered. Firstaid4sport cannot claim for these parcels and therefore if they go missing or are delayed, Firstaid4sport will not be able to provide replacement goods or a refund.

Special Goods, Dangerous Goods and Aerosols

Please note that the Civil Aviation Authority place restrictions on the number of aerosols that can be sent and the services that we use to send these. Aerosols cannot be dispatched by air so regrettably we are unable to deliver these products to Northern Ireland, Jersey, Guernsey, Isle of Man and Ireland. Some of our first aid kits contain aerosols in their contents so please check carefully.

If your basket contains an aerosol, your order will be sent by DPD.

If your order includes an aerosol and the parcel is returned to us due to the prohibited item, Firstaid4sport is not responsible for the delay or for refunding the postage for prohibited items. If this affects your delivery please contact us on 01522 875252.


At Firstaid4sport we have a no quibble returns policy.

With your delivery you receive a despatch note that gives you instructions on how and where to return goods.

If for any reason the item or items you have purchased from us are unsuitable, just return the items in their original condition without soiling or damage, including their original packaging, within 30 days of receiving the item. If the conditions of our Returns Policy (see below) are met we will issue a full credit for the price of the item or a replacement item as instructed by you.

If the return is as a result of our error or you feel the product is faulty then please contact the sales office on 01522 875252 for instructions on how to return it at no additional charge to yourself and to arrange replacements. Note: We cannot cover your cost of postage if you do not contact us before sending the item back to us. We are unable to cover postage for returns on orders outside of the UK.

On the bottom of the Despatch Note is a returns slip for you to give instructions as to whether you want a refund, a size swop or another product. Please remove the bottom portion and keep the despatch Note for your reference.

By filling in the returns slip it will allow us to identify you and the item quickly and will aid us in processing the return as quick as possible. Please allow up to 10 working days for refunds to be completed.

For your own peace of mind we advise that returns should be sent recorded delivery as things can get lost.

Please see the section Terms and Conditions of Trading for our full policy.

Non-returnable items

This is not an exhaustive list of items. Please see individual product descriptions to find out if they are non-returnable.

Aircast Cryo items are not returnable once they have been used. If water has entered either the bucket or the cuff's, we cannot accept them back. 

Mouth Guards are not returnable once opened. Please make sure you have the correct item before opening the packaging.

Sterile dressings are not returnable once opened.

Undergarments and underwear including socks and jock-straps are non-returnable

Heat moldable footbeds are none returnable once they have been heated. Please make sure they are the correct item and they fit your shoe before heating.


Returns Address

Where possible, please send items back to us using the packaging provided with your order. Please ensure this is taped securely and send via first class recorded delivery to:

Returns Department
Firstaid4sport Ltd
6 Exchange Close
Exchange Road

Returns Policy

The Company = Firstaid4sport
The Customer = The corporate entity, firm or person ordering the goods from the Company

Where goods have been delivered to The Customer in accordance with an order placed by them, but are subsequently not required, The Customer is required to restore them to The Company at The Customer's cost and to take reasonable care of those goods in the meantime.

All items being returned by The Customer must be received by The Company in their original condition, without damage or soiling, and in their original packaging. The goods must be returned within 30 days of The Customer receiving the item. If these conditions are met, Firstaid4sport will issue a full refund for the goods, or exchange items where required as indicated by The Customer. To prevent a delay in processing a return, The Customer must complete and enclose the returns form found at the bottom of The Customer's delivery note. Your returns request will be rejected if the item is soiled or damaged.

Firstaid4sport will reimburse the postage costs of returning an item if the return is as a result of our error, or as a result of a genuine fault with an item, unless The Customer fails to notify The Company prior to posting the item. Instructions in these instances should be sought form the sales office before The Customer posts the item. In the case of faulty goods, faults can only be determined upon The Company's receipt of your item and at the discretion of The Company. The Company cannot be made responsible for the loss of your items when returning them to us, however we do request that you return items via 1st class recorded post, to help you to track and trace the whereabouts of your parcel and cover yourself for any loss should it occur.

Frequently Asked Questions

Can I return my item?

Firstaid4sport offer a 30 day refund or exchange policy on all items purchased, providing they meet the conditions set out in our returns policy.


Do I have to pay for posting the item back to you?

Yes, if the item is unsuitable you are required to cover the cost of posting the item back to us. If, however, the item was received in error or if it is faulty we will cover the cost of returning it to us. If you are returning an item with a genuine fault please contact the office first with details of the fault and request instructions for returning it to us at our cost. If a faulty item is returned to us without prior notification, please be advised we cannot refund your postage costs.


How do I return an item?

The Despatch Note we sent with your order also doubles up as a returns form. At the bottom of your Despatch Note you will see instructions on how to return your item, where to send it and the information we need from you. All you need to do is tell us why you are returning your item and what you would like us to do next (exchange, refund or other). For exchanges, please state the size and product code of the item you require to enable us to deal with your request.

Where possible, please send items back to us using the packaging provided with your order. Please ensure this is taped securely and send via first class recorded delivery to:


Returns Department

Firstaid4sport Ltd
6 Exchange Close
Exchange Road


When will I receive my Refund or Exchange?

When we receive a returned item, our returns department will first ensure that it meets the conditions set out in our returns policy. Once this is checked we will process your request as stated on the returns form you filled in when sending back your item. Exchanges will be processed and dispatched automatically within 5 working days of receiving the item, unless there are any unforeseen problems with your returned item, which may include the condition of the goods, incomplete return information provided, or if the items you require are out of stock.

Refunds will be completed as soon as possible, and these usually clear within 7 days of us receiving your returned goods. Refunds are also issued according to the way you originally purchased your items and only processed after we receive your goods and the relevant checks have been made. Therefore a guaranteed time scale for refunds or exchanges cannot be specified.