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Donjoy Sports Hinged Knee Brace Wraparound

Donjoy Ligament Hinged Knee Support
Code: DJ81
  • £49.80
  • (Delivery from £4.49)
Order within for delivery on Thursday 23rd, November
(when you select a Next Day service).
Item in Stock | Usually dispatched within 24 hours
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- Donjoy's own Drytex material for comfort
- Bilateral hinges prevent twisting
- Wraparound fit for easy application
- Comfortable neoprene free material

What is the Donjoy Sports Hinged Knee Brace?

The Donjoy Sports Hinged Knee Support is specifically designed for use in sport, however this does not just restrict it to sports alone. It has a low profile construction incorporating strong aluminium hinges. These stays prevent the knee twisting unnaturally, protecting the ligaments within the knee. This product is made by a material designed by Donjoy called Drytex, created specifically for knee braces. It is a very compressing material, designed to provide the wearer with a great level of comfort, compression and warmth, whilst retaining breathable tendencies to prevent sweating and overheating. It is also neoprene free.

As the Donjoy Sports Hinged Knee Support is a wraparound design, meaning you wrap the product around the knee, securing with Velcro pads and straps. It is a user friendly type of application, as it can be taken on and off very easily, perfect for those who have intermittent knee problems, and may need it at different times of the day. 

Another great benefit of the Donjoy Sports Hinged knee brace, is the hinges are completely incorporated in the material of the product, which makes this brace a very popular one in sports that have potential to be contact sports such as Football. Often officials ban players from wearing braces if they have any exposed metal, or could cause potential harm to another player. Not only are these hinges incorporated, they also have a layer of Drytex material over them which will also work as a protective barrier.

When can I use the Donjoy Sports Hinged Knee Brace?

The Donjoy Sports Hinged Knee Brace is a medium-high level support. It offers an excellent level of support to ligament injuries due to the incorporated hinges on the product. These hinges allow for the normal movement your knee would have, however prevent any of the unnatural factors caused by injuries within the knee. This includes hyper mobility in the knee, general weakness where it feels it may give way, bowing of the knee laterally and medially (inwards and outwards), as well as preventing the knee from twisting when the product is being worn. 

When the Donjoy Sports Hinged Knee Support is worn, and wrapped around the knee, it is designed to leave a gap for the patella (kneecap) to sit in, and the material of the product is shaped to wrap around the kneecap. This will aid patella tracking enormously, if it is prone to moving and slipping, this brace would do a great deal to prevent this.

Even though the Donjoy Sports Hinged Knee Brace was designed for use within Sports, this doesn't mean that it cannot be used outside of a sporting environment. It is ideal for doing day-day activities, such as gardening, walking around the house, up and down stairs, and walking the dog. Due to its wearer friendly design it can easily be took on and off with no trouble.

What size do I need?

In order to get the correct measurement for the Donjoy Sports Hinged Knee Support, please measure from the top of your kneecap, 6 inches up the thigh. Then as you get to that point, measure the circumference around the thigh at the 6 inch mark. 

The measurement you get for this, would correlate with the size you would need;

SizeThigh (cms)Thigh (inches)
XX Small26.5 - 3310.5 - 13
X Small33 - 3913 - 15.5
Small39 - 4715.5 - 18.5
Medium47 - 5318.5 - 21
Large53 - 6021 - 23.5
X Large60 - 6723.5 - 26.5
XX Large67 - 7526.5 - 29.5
XXX Large75 - 8129.5 - 32

At Firstaid4sport, we aim to provide an effective delivery service using a number of delivery options available to our customers which can be found and determined within the online ordering process.

Please be aware, delivery times may be delayed over bank holiday weekends, such as Easter or Christmas. For more information please see our Facebook page or contact us on 01522 875252.

Standard Delivery

For our standard delivery service, we use Royal Mail and Courier delivery services. Standard delivery usually takes up to 5 working days from despatch date. Postage and packaging costs are dependable on the weight of the product(s). Please note that standard delivery may take longer than stated if circumstances beyond our control disrupt postal services. Standard delivery does not include Special Goods or Dangerous Goods delivery methods (see Delivery Policy below for more details).

STANDARD DELIVERY IS FREE ON ALL UK ORDERS OVER £60

Next Working Day Delivery

If you would like to receive your goods sooner, customers can opt for our next working day delivery service. We also offer a next day delivery service to arrive before 12pm the next day.

Note: A working day is classed as Monday to Friday. Saturdays and Sundays are not considered working days.

Please note that your order must be placed before 3pm to be despatched on the same day.

Extended delivery times of up to 4 days apply for a small number of UK postcodes for items posted on our inland services. This effects the following postcodes:
Scottish Highlands (2 days) - G83, GY9, AB31-56, IM (all), IV (all), KA27-28, KW0-KW14, PA20-78, PH15-99
Scottish Islands (2-4 days) - HS1-9, KW15-17, ZE (all)
Northern Island - ALL POSTCODES

NB: This is not an exhaustive list. Please contact sales@firstaid4sport.co.uk for more information.

Please be aware we are unable to refund the next day service if your parcel arrives withing the expected time frame.

International Shipping

Although our couriers will endeavor to deliver parcels oversees within 10 working days, due to the nature of overseas shipping, flights and customs please allow up to 14 days before contacting us about a delay. Firstaid4sport cannot offer compensation for any delay incurred on parcels sent outside of the UK. For updates on your oversees delivery please email sales@firstaid4sport.co.uk.

Saturday Delivery

If you order on a Friday before 2:59pm (excluding bank holidays) you are eligible for Saturday delivery.

Customers should note that all delivery times stated are provided on a guideline basis only and therefore cannot be guaranteed.

Free Delivery

All orders using standard delivery to the UK mainland over £60.00 will not be charged for delivery unless an alternative service is selected by the customer. Note that standard delivery excludes Special Goods, Dangerous Goods and Aerosols.

Our Delivery Policy

Delivery

All goods quoted for delivery shall be delivered to the address instructed by the customer. The cost of goods delivered will be charged to the customer as defined in the details of delivery charges on the website. Although guidelines have been provided, specific times and dates for delivery cannot be guaranteed. The company shall not be liable for any loss whatsoever caused by non-delivery or delay in delivery. Firstaid4sport require a 14 working days waiting period before being able to trace, replace or refund lost items.

Dispatching your goods

Firstaid4sport's working hours are 9.00am - 5.30pm Monday to Thursday and 9.00am - 4pm on Fridays. Our sales team will be happy to deal with any queries you might have during these times. Any orders placed before 3pm Monday - Friday will be despatched immediately, providing that all goods are in stock and all details are correct (including any delivery, invoice and payment details).

All orders placed after 3pm Monday - Thursday will be automatically despatched the following working day. For any order placed after 3pm on Friday, or over the weekend period, goods will be despatched on the following Monday morning.

Next working day delivery with no signature

Choosing the option for next working day with no signature required does waiver the customers rights to claim for a missing or delayed parcel if logged with the couriers as delivered. Firstaid4sport cannot claim for these parcels and therefore if they go missing or are delayed, Firstaid4sport will not be able to provide replacement goods or a refund.

Special Goods, Dangerous Goods and Aerosols

Please note that the Civil Aviation Authority place restrictions on the number of aerosols that can be sent and the services that we use to send these. Aerosols cannot be dispatched by air so regrettably we are unable to deliver these products to Northern Ireland, Jersey, Guernsey, Isle of Man and Ireland. Some of our first aid kits contain aerosols in their contents so please check carefully.

If your basket contains an aerosol, your order will be sent by DPD.

If your order includes an aerosol and the parcel is returned to us due to the prohibited item, Firstaid4sport is not responsible for the delay or for refunding the postage for prohibited items. If this affects your delivery please contact us on 01522 875252.

Returns

At Firstaid4sport we have a no quibble returns policy.

With your delivery you receive a despatch note that gives you instructions on how and where to return goods.

If for any reason the item or items you have purchased from us are unsuitable, just return the items in their original condition without soiling or damage, including their original packaging, within 30 days of receiving the item. If the conditions of our Returns Policy (see below) are met we will issue a full credit for the price of the item or a replacement item as instructed by you.

If the return is as a result of our error or you feel the product is faulty then please contact the sales office on 01522 875252 for instructions on how to return it at no additional charge to yourself and to arrange replacements. Note: We cannot cover your cost of postage if you do not contact us before sending the item back to us. We are unable to cover postage for returns on orders outside of the UK.

On the bottom of the Despatch Note is a returns slip for you to give instructions as to whether you want a refund, a size swop or another product. Please remove the bottom portion and keep the despatch Note for your reference.

By filling in the returns slip it will allow us to identify you and the item quickly and will aid us in processing the return as quick as possible. Please allow up to 10 working days for refunds to be completed.

For your own peace of mind we advise that returns should be sent recorded delivery as things can get lost.

Please see the section Terms and Conditions of Trading for our full policy.

Non-returnable items

This is not an exhaustive list of items. Please see individual product descriptions to find out if they are non-returnable.

Mouth Guards are not returnable once opened. Please make sure you have the correct item before opening the packaging.

Sterile dressings are not returnable once opened.

Undergarments and underwear including socks and jock-straps are non-returnable

Heat moldable footbeds are none returnable once they have been heated. Please make sure they are the correct item and they fit your shoe before heating.

 

Returns Address

Where possible, please send items back to us using the packaging provided with your order. Please ensure this is taped securely and send via first class recorded delivery to:

Returns Department
Firstaid4sport Ltd
6 Exchange Close
Exchange Road
Lincoln
LN6 3TR

Returns Policy

The Company = Firstaid4sport
The Customer = The corporate entity, firm or person ordering the goods from the Company

Where goods have been delivered to The Customer in accordance with an order placed by them, but are subsequently not required, The Customer is required to restore them to The Company at The Customer's cost and to take reasonable care of those goods in the meantime.

All items being returned by The Customer must be received by The Company in their original condition, without damage or soiling, and in their original packaging. The goods must be returned within 30 days of The Customer receiving the item. If these conditions are met, Firstaid4sport will issue a full refund for the goods, or exchange items where required as indicated by The Customer. To prevent a delay in processing a return, The Customer must complete and enclose the returns form found at the bottom of The Customer's delivery note. Your returns request will be rejected if the item is soiled or damaged.

Firstaid4sport will reimburse the postage costs of returning an item if the return is as a result of our error, or as a result of a genuine fault with an item, unless The Customer fails to notify The Company prior to posting the item. Instructions in these instances should be sought form the sales office before The Customer posts the item. In the case of faulty goods, faults can only be determined upon The Company's receipt of your item and at the discretion of The Company. The Company cannot be made responsible for the loss of your items when returning them to us, however we do request that you return items via 1st class recorded post, to help you to track and trace the whereabouts of your parcel and cover yourself for any loss should it occur.

Frequently Asked Questions

Can I return my item?

Firstaid4sport offer a 30 day refund or exchange policy on all items purchased, providing they meet the conditions set out in our returns policy.

 

Do I have to pay for posting the item back to you?

Yes, if the item is unsuitable you are required to cover the cost of posting the item back to us. If, however, the item was received in error or if it is faulty we will cover the cost of returning it to us. If you are returning an item with a genuine fault please contact the office first with details of the fault and request instructions for returning it to us at our cost. If a faulty item is returned to us without prior notification, please be advised we cannot refund your postage costs.

 

How do I return an item?

The Despatch Note we sent with your order also doubles up as a returns form. At the bottom of your Despatch Note you will see instructions on how to return your item, where to send it and the information we need from you. All you need to do is tell us why you are returning your item and what you would like us to do next (exchange, refund or other). For exchanges, please state the size and product code of the item you require to enable us to deal with your request.

Where possible, please send items back to us using the packaging provided with your order. Please ensure this is taped securely and send via first class recorded delivery to:

 

Returns Department

Firstaid4sport Ltd
6 Exchange Close
Exchange Road
Lincoln
LN6 3TR

 

When will I receive my Refund or Exchange?

When we receive a returned item, our returns department will first ensure that it meets the conditions set out in our returns policy. Once this is checked we will process your request as stated on the returns form you filled in when sending back your item. Exchanges will be processed and dispatched automatically within 5 working days of receiving the item, unless there are any unforeseen problems with your returned item, which may include the condition of the goods, incomplete return information provided, or if the items you require are out of stock.

Refunds will be completed as soon as possible, and these usually clear within 7 days of us receiving your returned goods. Refunds are also issued according to the way you originally purchased your items and only processed after we receive your goods and the relevant checks have been made. Therefore a guaranteed time scale for refunds or exchanges cannot be specified.

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