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Update Regarding Moist Wipes

Important Notice:  Burkholderia stabilis infections associated with non-sterile alcohol-free wipes: ongoing risk to patients

Please note that we do not sell non-sterile first aid wipes. The ValueAid, Sterowipe, Reliwipe and other brands of wipe currently available on our website are all sterile wipes, which are different products to the non-sterile alcohol free moist wipes of the same brands referred to in recent updates and news articles.

The UK Health Security Agency (UKHSA) and Medicines and Healthcare products Regulatory Agency (MHRA) have again reminded the public not to use any non-sterile alcohol free wipes under any circumstances due to an ongoing risk of infection associated with mis-use.

Additionally, UKHSA and MHRA would like to remind people that non-sterile alcohol-free wipes, of any type or brand, should never be used for first aid, applied on broken or damaged skin, and should never be used for cleaning intravenous lines.

There have been 59 confirmed cases of Burkholderia stabilis associated with several non-sterile alcohol-free wipe products being misused - identified in an outbreak in the United Kingdom from January 2018 to 3 February 2026. Burkholderia stabilis is a bacteria found in natural environments, rarely causing infection in healthy individuals. The risk to the general population is very low. However, immunocompromised individuals, those with other risk factors such as cystic fibrosis and patients at home with intravenous lines, are at higher risk of developing infection. No person-to-person transmission has been identified.

We removed all potentially affected non-sterile wipes from sale in June 2025 and we only sell sterile wipes as per the guidance. Our first aid kits also only contain sterile wipes.

It is possible that legacy stock, previously sold before June 2025 could have been added to first aid kits or still remain in use. Members of the public and health professionals should check for these wipes in their first aid/medical supplies, including in first aid kits, and ensure any wipes within are marked ‘sterile’.

It is important to only use wipes marked as ‘sterile’ on broken skin such as wounds, scratches, or where you can see blood. Anyone who still has any wipes not clearly marked ‘sterile’, intended for this purpose, should stop using them immediately and dispose of them in standard household waste. If you have already used up legacy stocks of non-sterile wipes without issue, you do not need to do anything.

If your wipes are marked ‘sterile’, even if they feature a brand name featured in recent updates, you do not need to do anything further.

Further information can be found below.