Below you'll find answers to our most commonly asked questions. For any other queries, please reach out to our sales team via live chat, by phone on 08081699985 or by email at sales@firstaid4sport.co.uk. We're available Monday to Friday between the hours of 9:00am-5:00pm.

Delivery and Returns

  • When will I receive my order?

    Orders made prior to 4:30 pm for products currently available in our inventory will be delivered on the following business day. It's important to note that custom-made items or products shipped directly may have longer delivery times, and you can find specific information on the product page if applicable. If you have any questions or require assistance with your order, don't hesitate to get in touch with our team by emailing us at sales@firstaid4sport.co.uk or giving us a call at 08081699985.

  • How much is shipping?
  • What is your returns policy?
  • Can I amend the delivery address for my order?


  • I can't access my account
  • How do I reset my password?
  • Do I need an account to buy from you?

Product Support and Info

  • My item is faulty or damaged
  • Will I receive an invoice with my order?
  • I have an injury. Can I find relevant information and products?
  • How can I open a club account?
  • Are there further guides and resources?